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If your Olympus Dictation foot pedal is not working with your dictation software then you’ve come to the right place!

There is one main fix that we recommend to rectify this issue.

As simple as it may seem, the fix is switching the USB port that your foot pedal is connected to. What this does, is rule out a fault with the USB port itself.

Secondly, it’ll distinguish which kind of problem you’re experiencing. This could be either a PC or a hardware issue. This will then evidently inform you of the next step to take in resolving the foot pedal problem.

When you plug the foot pedal into your computer there should be a pop-up on your screen. This is the computer acknowledging the device.

As mentioned above, please try this with both USB ports on your computer. If you don’t see a pop-up at all then your issue is identified as hardware-related.

Olympus RS28 foot pedal.

Olympus foot pedal not working

What Next?

Now you know what is causing the problem, you will need expert help in resolving it.

If you would like help with your Olympus dictation foot pedal that isn’t working then we’d be happy to help.

Our technical team are available to help you Monday – Friday, between 9 am – 5 pm.

Give us a call on 01423 870 476.

Want to know more?

Get in touch now